Voicemail Vs Live Person

Voicemail Vs Live Person

Recently I’ve had some discussions with one client, who so appreciates my services he thinks I should start planning to “scale up”. It’s a move I’ve considered, but don’t think I’m ready for just yet. One concern I have, for example, is that this particularly client mentioned that he’d prefer someone was always available to answer the phone for my company, especially if he were to refer certain...

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Some Friday Fun

Some Friday Fun

Working from home as a virtual legal assistant is not all work – no play! In fact, one of the best things about working for myself from home is the ability to have flexibility in my day. Today I have had quite a varied day already and it’s not even 2pm yet! I’ve done some client work, reviewed next week’s schedule on my calendar, bought buspasses for my kindergarten/grade two kiddos and had the pleasure of a phone...

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Customer Query About Halo Secretarial

Customer Query About Halo Secretarial

I recently had a potential client ask me a question about how “good” I am at being a virtual legal assistant. It was actually a hard and easy question to answer all at once, and I thought I’d share here what my answer is. I am good at what I do. In fact, I think I’m really, really good at what I do. Most days. I’m a human being so I can’t offer perfection all the time. I can offer customer satisfaction. I can...

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Vacationing Virtual Legal Assistant Returns

Vacationing Virtual Legal Assistant Returns

My poor neglected blog. I was away for a week and while I fully intended to try and get a post or two up while on vacation it totally didn’t happen! We got in later each day than I had expected and there just wasn’t time for much at all, let alone blogging about virtual legal assistance! Disneyland was great though and we got in a couple of trips to the beach, although the weather wasn’t so hot! I learned a couple of lessons...

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Working Vacation

Working Vacation

Mostly this is just a note to let you know that I’ll be taking a quick vacation at the end of this month, just for a week! It should be a wonderful time, we’re travelling as a family to California! It’s the first time on a plane for two of my boys, and the first plane trip my oldest will remember. He went to Mexico when he was 13 mos old, but of course doesn’t recall anything! This will also be a first for me – the...

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