Sharing my December Newsletter

Hope everyone has had a wonderful fall and is ready for the upcoming winter/holiday season. Fall was a bit difficult here at Halo Secretarial, it involved a flu, then pneumonia, then a never-ending cough. I kept up with my work mostly (and was very appreciative of a couple of patient clients!) but it was a bit more challenging than fall usually is. I just sent out my most recent newsletter today and wanted to share the text here for anyone who...

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Make Your Customers Happy

Today I’m trying to get back in the habit of reading blog posts and tweets – I’ve been feeling out of the loop! I came across this interesting post: Thank you, Wow and Done by Arié Moyal. Arié is talking about social media and the “value” we assign to different metrics, but the title of the post made me think about value in the customer relationship and how you know if you are making your customers or clients...

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Common Mistakes Lawyers Make With Virtual Support

I recently read this helpful post from Beverly Michaelis about the Six Mistakes Lawyers Make with Staff. The points made are spot on in my experience, and the post prompted me to consider a few of the biggest concerns that arise in working relationships between lawyers and virtual support professionals, including virtual legal assistants. Poor communication Poor communication is definitely one of the biggest stumbling blocks in virtual working...

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When To Partner With a Virtual Assistant

When To Partner With a Virtual Assistant

I think one of the most commonly asked questions about virtual assistance, particularly virtual legal assistance, is when is the time right for a business owner to start partnering with the VA. There is no wrong answer to this question, as ultimately the time is right when you are ready to start alleviating the administrative burden. Still, I would say the earlier you are able to start the relationship the better. You may not need a lot of help...

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Partnering with a Virtual Legal Assistant

Partnering with a Virtual Legal Assistant

I’m preparing to write a post series on how to find and start working with a virtual legal assistant. My general plan for the series is to address: Where to look for a virtual legal assistant How to interview and choose the right virtual legal assistant for your practice How to actually start working with the virtual legal assistant you have chosen What to do if your chosen virtual legal assistant is not working out I’m open to any...

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Secretarial Services vs Virtual Assistant

Secretarial Services vs Virtual Assistant

I know this topic has been done to death – what should we call ourselves, is a virtual assistant a good name etc. I’ve addressed it before myself and  I’ve never really been able to come to a satisfactory conclusion although obviously I did choose my business name as Halo Secretarial Services not Halo Virtual (although I do own domain names for both, lol!) I even had a great suggestion not long ago to call myself a practice...

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