It’s been a hectic week here at Halo Secretarial and I know when things get hectic here a little inspiration is in order to help me take some deep breaths and remember why I started my virtual legal assistant business! So here’s my inspiration tip for today: find a quotation (or two!) and post them somewhere around your desk and read them in moments when you are feeling stressed or unhappy or you are simply lacking motivation. You can write the quote on a sticky note, or frame it or whatever idea your creativity finds!

I bought some cool wall rub-ons that are inspirational and this is the one in my office (I love that it is huge-makes you really notice it!):

Perfect for a day when the kids are running a little crazy and you haven’t been outside in days even though it’s sunny and you stayed up late one too many times this week! Not that I’m saying my week was like that or anything

Hope my little inspiration makes you smile or motivates you to do something similar!

I recently had a potential client ask me a question about how “good” I am at being a virtual legal assistant. It was actually a hard and easy question to answer all at once, and I thought I’d share here what my answer is.

I am good at what I do. In fact, I think I’m really, really good at what I do. Most days. I’m a human being so I can’t offer perfection all the time. I can offer customer satisfaction. I can fix things that aren’t done perfectly (at no additional cost) to make sure my clients are never left feeling unsatisfied. And I tend to get much better at working with a client once we’ve had an opportunity to develop our relationship and I learn their style and understand their needs better.

But there are things I’m not good at. Sometimes, I don’t have a particular skill a client might be interested in, and I may or may not be able to learn it to help with the task. I’m always upfront about such deficiencies and I think my clients appreciate that. I’m also not good at reading minds! Who out there is? (I could use you on my team if you are, lol) I need clear communication, especially at first, or I might not provide exactly what someone is looking for.

I’m also not very good at working without sleep or food. Mmmm, food. I love food! Oops, off topic! That means that I am not always available, I can’t take every call or answer every email immediately. I promise to get back to you asap though, so if you are looking for a human virtual legal assistant, who will not be perfect but who WILL be committed to providing customer satisfaction and who will be invested in your law practice’s success, then I am the right VLA for you!

p.s. the potential client did decide to work with me and I think we’re on a good path so far!