Recently I had a post about choosing a virtual assistant with the help of Twitter. That post mostly focused on the different types of work or niches that a virtual assistant can offer to your business, but today I’d like to talk about another factor to consider in finding the perfect virtual assistant for your business.

TIME

You need to consider how much time you need your virtual assistant to spend helping you, and how exactly your virtual assistant charges for her time. Many virtual assistants prefer to work on a retainer basis – offering packages of 10-40 hours per month generally speaking. This means that if you contract one of these assistants you are paying for a minimum number of hours per month, regardless of how much time you actually use. If you go over your minimum number of hours there is an extra fee. Some virtual assistants will allow unused time to roll over to another month, some do not.

It can be very hard at first to be sure of exactly how much time your virtual assistant will need to dedicate to complete the tasks or work you need completed. You may prefer to work with a virtual assistant who will simply bill hourly on an as needed basis. Or you may prefer to work with an assistant who charges on a per project basis, eliminating the typical hourly billing procedure altogether. A lot will depend of course on the type of work you need completed, your personal style and the policies of the virtual assistant you prefer to work with. Each arrangement has advantages and disadvantages.

Another thing to be sure of is whether your chosen virtual assistant will have the time in his/her schedule to perform a greater proportion of work as you become more comfortable with their skills and they become more educated about your business. Some of the best virtual assistants have pretty full schedules already after all, especially if they have been in business a long time. On a similar note, many virtual assistant practices are team-based or use sub-contractors. This is something you should be aware of and comfortable with. If you prefer to always work with one specific person make sure you are very clear about that when contracting a virtual assistant.

Here at Halo Secretarial I offer dedicated virtual assistant service – I have no team or subcontractors working with me. That may change some day in the future, as my client roster is filling up, but I will always let my clients know if I start working with another virtual assistant. And as for hours/billing – I personally am happy to work on pretty much any basis that is most appropriate for the situation and my clients’ needs. See my rates page for more information!